These are the Terms and Conditions under which Antiquechic supplies furniture and home accessory products through its website www.antiquechic.co.uk to you the customer.
Please ensure you read these terms and conditions prior to placing an order with us. By placing an order for any product or service from Antiquechic you agree to be bound by these terms and conditions.
1. Order Process
Once you place an order with Antiquechic you will receive an email receipt to acknowledge Antiquechic has received your order and payment. For furniture and other large items we will contact you by telephone or e-mail to arrange suitable times for delivery or collection.
2. Description of goods
We endeavour to describe all items as fully as possible, providing as much history, age and detail as is known to us together with a full description of any discernible defects or faults. However, it should be noted that the items we are selling are usually antique or vintage and although fully restored by us in our workshop, may have some age-related wear. Often these characteristics acquired over the years, from the patina to it’s individual quirks, add to the appeal of our furniture. We provide a full description, high quality images from several angles and measurements to show each product as accurately as possible. Despite this, some small variations may occur (e.g. colour). If you require further clarification of a product, please contact us for further information.
If you are in any doubt we would recommend viewing the item before purchase (if possible), by appointment, at our workshop at Unit 5b, Park Manor Industries, Moreton Road, Buckingham. MK18 1PP. Appointments can be arranged by telephone (01280 830240), e-mail (sales@antiquechic.co.uk) or via the contact form on the About Us page on our website.
3. Refund Policy
We want you to be absolutely happy with your purchase, but if for any reason you are not, please get in touch with us within 14 days of receiving the goods. We will provide a full refund of the purchase price (excluding all transportation costs) if the item falls short of your expectations, providing the item is returned to us in its original condition, and within 14 days of your receipt of it.
4. Delivery
Delivery charges are based on postcode distance from Buckingham and size/weight of the item. To view costs of delivery just type in your postcode in the Basket or the Checkout page where these charges will be automatically calculated. You may also Collect the item(s) in person from our workshop by arrangement.
Large items / Furniture products will be dispatched within 7-14 working days wherever possible. Local deliveries will be performed by ourselves or a local delivery company. We will keep in touch with you to arrange a suitable delivery time.
Deliveries outside the Buckingham and surrounding area will be via our designated courier and liaison on delivery date and time will pass to them. Delivery is ‘kerb-side only’ and the Customer is responsible for arranging appropriate transfer into their property.
We will obviously be happy to assist you with any queries/issues you may have regarding delivery.
It is the responsibility of the Customer to make sure the Product(s) ordered will fit through the delivery route into the desired room in their property. Each product description includes the height, width and depth so please ensure you check this before ordering.
Smaller items will be packaged and dispatched within 3-4 days of ordering if not sooner. These items are shipped, fully insured and with tracking numbers, via our designated courier. In most cases, a signature will be required upon delivery.
5. Amendment to Terms and Conditions
Antiquechic reserves the right to amend these terms and conditions at any time without notice. If you have any comments, please contact Antiquechic directly.